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Hathor by Ghalia
Last updated: [11-21-2025]
Hathor by Ghalia is committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or purchase our products.
By using our website, you agree to the terms described below.
Information We Collect
a. Information you provide
Name
Email address
Phone number (optional)
Billing and shipping address
Payment information (processed securely via our payment partners)
Account login details (if applicable)
b. Information collected automatically
IP address
Browser type
Device information
Website usage data (through cookies and analytics tools)
c. Order-related information
Products purchased
Order history
Preferences related to shopping behaviour
How We Use Your Information
We use your data to:
Process and deliver your orders
Provide customer support
Communicate updates, confirmations, and offers
Improve website performance and user experience
Prevent fraud and maintain security
Comply with legal and regulatory obligations
We do not sell your personal information.
Legal Basis for Processing (UK GDPR)
We process your data based on the following grounds:
Contractual -necessity to fulfil your order
Legitimate -interests to enhance services and protect our business
Consent –for marketing communications
Legal obligation – when required by law
Marketing Communications
With your consent, we may send you:
Product updates
Exclusive offers
Brand announcements
You can unsubscribe at any time using the link in our emails.
Sharing Your Information
We only share your personal information with trusted service providers, including:
Payment processors
Shipping carriers
Customer support platforms
Analytics and website optimisation tools
All partners adhere to strict data protection standards.
International Transfers
Some partners operate outside the UK. When this occurs, we ensure appropriate safeguards are in place, such as:
Standard Contractual Clauses
Adequacy decisions
Data Security
We use industry-standard security measures to protect your information, including encryption, access controls, and secure servers.
Your Rights (UK GDPR)
You have the right to:
Access your data
Correct inaccurate information
Request deletion (in certain cases)
Restrict processing
Object to processing for direct marketing
Request data portability
To exercise these rights, contact us at: (insert email)
Data Retention
We retain data only as long as necessary for:
Order fulfilment
Legal compliance
Business purposes
Payment details are never stored on our servers.
Cookies
Our website uses cookies to enhance your experience.
You can manage cookie settings at any time through your browser.
(A full cookie policy can be created upon request.)
Contact Us
For any privacy-related questions or concerns:
United Kingdom